
When you choose our
Mechanical Breakdown
Protection (MBP) it's
easy to get your vehicle
repaired. Simply take it
to any certified repair
facility in the U.S. or
Canada and ask that they
contact us at
(800) 427-1806
and we’ll handle
everything from start to
finish.
We realize
how
inconvenient
it can be to
have your
vehicle out
of service,
so we strive
to get you
back on the
road as soon
as possible
with a
quality
repair.
Once you report the breakdown, one of our claim examiners will call you within 24 hours to explain the MBI claim process. This examiner will keep you informed throughout the repair process and will ensure that your vehicle is repaired properly.
Once you report the breakdown, one of our claim examiners will call you within 24 hours to explain the MBI claim process. This examiner will keep you informed throughout the repair process and will ensure that your vehicle is repaired properly.

A roadside auto breakdown
can occur even when your car
is well-maintained. While
keeping up with regular
services and making sure
that important things such
as batteries and alternators
are in good working order
will reduce your risk of a
breakdown, there are some
things that are out of your
control.
When calling Roadside Assistance, have the following information ready:
Your name, home address, and telephone number, Location of the vehicle, model, year, color and license plate number of the vehicle,
Odometer reading. Vehicle Identification Number (VIN), and Description of the problem
For Roadside Assistance help, please call (800) 427-1806
When calling Roadside Assistance, have the following information ready:
Your name, home address, and telephone number, Location of the vehicle, model, year, color and license plate number of the vehicle,
Odometer reading. Vehicle Identification Number (VIN), and Description of the problem
For Roadside Assistance help, please call (800) 427-1806

Our Service Request/Claim Filing
system is easy and simple to use.
Please fill out the
Online
Claim Form and press submit.
The claims process will begin and we
will either start coordinating with
a Service Technician to come to your
home or we will call you to verify
and clarify exactly what types of
problems you are having.
The more information you provide, the faster the process will proceed. We will work diligently to have a Service Technician on call and ready to perform repair/replacement on your equipment during normal business hours.
You can also call us at (800) 427-1806 to process a claim by phone. If you are leaving a voicemail, please leave your Name, Phone #, and the type of issue you are having and someone will call you back promptly.
The more information you provide, the faster the process will proceed. We will work diligently to have a Service Technician on call and ready to perform repair/replacement on your equipment during normal business hours.
You can also call us at (800) 427-1806 to process a claim by phone. If you are leaving a voicemail, please leave your Name, Phone #, and the type of issue you are having and someone will call you back promptly.